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Do we have Catalogues ? Due to our aim of keeping our prices to a minimum and the ever increasing range of our products we do not produce catalogues. If you go to our showroom section you’ll find all of the latest products available within each category. This showroom section is being updated and added to daily. If you cannot find a particular item simply ring, fax or email us.
We can organise any product from a particular manufacturer provided that manufacturer is one of our suppliers.
Do we have fabric swatches ? We have an extensive range of Fabric swatches available in our store. On most occasions fabrics shown are generally specially priced for particular products and other non standard fabrics requested may increase the price of the product.
How do I place my order ? Simply fill out and E-Mail to us the product order form on the order pages. You can also call us on 02 9719 8945 or email us on info@sofabedspecialists.com.au We will then call you back the next business day to take your order over the phone after which an order confirmation will be sent to you by mail confirming details of your order.
Special Orders , Variations and Specifications SPECIAL ORDERS - No refund or cancellation will be accepted on a special orders. VARIATIONS - The description of all furniture as detailed on the invoice is accepted as correct by the purchaser. The purchaser acknowledges that colour swatches and sampes are only approximate guides, as leather, fabric, timber and any store product may vary in texture, colour and finish.
SPECIFICATIONS - Sofabed Specialists reserves the right to change design, price, construction and dimensions of its products without prior notice. The Sales staff of Sofabed Specialists are available to assist with any queries regarding any products, but the final decision on any products including suitability on a particular model, colour, finish or covering is entirely the purchasers's responsibility. Sofabed Specialists accepts no responsibility for furniture which proves impossible to fit in an intended location. Therefore, the purchaser should choose carefully because Sofabed Specilists does not refund or exchange. Payments & Delivery A deposit of 30% is required with all orders. Payment or any balance owing on the order must be paid for in full either prior to or on delivery of the products. Only Cash or bank cheques will be accepted on delivery, no personal cheques accepted, company cheques must be cleared 7 days prior to delivery. Credit Card payments will require authorisation prior to delivery. If the purchaser fails to pay all or any part of the purchase price for the products by the due date for payments, Sofabed Specialists without prejudice to any other rights it may have, may retake or resume possession of the product and commence legal proceedings to recover from the purchaser such part of the purchase price as remains unpaid.
DELIVERY - Every effort will be made to meet stated delivery date. No guarantee can be given. A storage fee may apply if products are not collected or delivered after 2 weeks of the designated delivery date at which time goods must be paid for in full. All goods remain the property of the Sofabed Specialists until paid in full. Cancellation No order that has been accepted by Sofabed Specialists can be cancelled without the prior written approval of Sofabed Specialists. A minimum cancellation fee amounting up to 33% of the purchase price may apply at Sofabed Specialists discretion. In the event where Sofabed Specilaists has placed an order with the manufacturer and/or purchases have been made relating to your order, a cancellation fee equivalent to the entire purchase price may apply. Warranty Each piece of furniture sold by Sofabed Specialists is subject to the terms and conditions of the manufacturer's limited warranty. Inappropriate cleaning methods, excessive or above average loading and defects not the result of normal wear and tear could void the warranty. |
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